Still finding your way?

Examples of services, policy and programme development



Impact assessment

Literature review

Community and engagement

Service, programme and policy design

Level 1, 93 Cuba Street, Wellington, 6011
PO Box 24266, Wellington 6142, New Zealand
Phone 021 828 055 (Carolyn) or 021 911 190 (Rob)
Email –

We helped the Hawke‘s Bay District Health Board review its organisational capacity in health literacy. This work has guided the region‘s strategic initiative to improve health literacy. This review has led to an ongoing programme of work.

Review of health promotion and health literacy capability

The Department of Corrections has 16 primary health care sites at prisons throughout New Zealand. Our role was to review the existing model of care and make recommendations. The work consisted of a literature review, interviews and workshops.

Overview of Corrections‘ health services

Services, policy and programme development:
We are experts at helping teams understand services they offer, and develop new or improve existing services. Doing the base work to underpin the development of new programmes and policies is a key role we undertake. We employ all of our engagement and research skills to make sure any new or improved service, programme or policy makes a difference.

Consulting services to achieve your goals

Quigley and Watts Ltd

Whānau Health literacy project in Auckland

We are currently working with Toi Tangata and the Fono in partnership with Counties Manukau DHB and Waitemata DHB to develop a programme to build whānau health literacy. The initial focus of the work is on Māori and Pacific whānau members enrolled for elective bariatric surgery. Health literacy is generally defined as the capacity of a person to obtain, process and understand health information and services to make appropriate health decisions.

This work is funded by the Ministry of Health.